This month, we refined key courses to be clearer, more practical, and easier to apply in real-world settings—strengthening safety event recognition, reporting, and documentation, while adding quick-reference tools that support safer daily practice.
Prevention of Medical Errors
2 Contact Hours
This course was updated to strengthen how healthcare professionals recognize, classify, report, and document patient safety events across settings. The revised content improves clarity around what happens next after an event, how to support safer follow-through through accurate documentation, and how consistent reporting supports investigation and system improvement.
New addition inside this course
- Patient Safety Events: What’s the Difference? A quick-reference visual was added to clearly distinguish Near Miss, No-Harm Event, Adverse Event, and Sentinel Event, using simple definitions and realistic examples that apply across healthcare professions.
Medical Errors in Audiology
2 Contact Hours
This course was revised to improve structure, readability, and practical safety guidance specific to audiology workflows. Updates reinforce safer procedures, infection control and procedure safety considerations, clearer documentation language, and risk-reduction steps that support patient safety during testing, device management, and follow-up care.
New additions inside this course
- “Tinnitus Triage at a Glance” visual tool to support faster urgency decisions based on red flags.
- Pediatric safety checks plus caregiver counseling plus documentation templates to support safer pediatric device use and more consistent follow-up.
Reporting Major Incidents, Adverse Incidents & Facility Emergency Procedures
1 Contact Hour (Course ID: 33)
This course was strengthened to improve real-world decision-making around incident recognition, escalation, and reporting. Updates clarify definitions, improve reporting logic, and reinforce documentation priorities that support compliance, facility response, and quality improvement.